Our organisation secretary has left, how do I swap her Confluence admin status to other page members / members of our committee ??
Hey Benjamin,
Welcome to the community!
To swap the Confluence admin status from the organization secretary to other page members or committee members, you can follow these steps:
If you want specific members to have admin access only to certain spaces, you can grant them "Space Administrator" permissions. In the Global Permissions section, click on "Space Permissions" to manage permissions at the space level. Add the desired members to the relevant spaces with "Space Administrator" permissions.
Please give it a try and let me know how it goes.
Kind regards,
Carlos
I’m sorry Carlos - maybe you misunderstand my question - our committee cannot communicate with our outgoing secretary, who has admin status/full control of our workspace - I want your help with transferring full admin status to me (as the softball club president - as per the confluence space/page listing our current committee members/roles).
We cannot login as an admin to adjust/add admin, none of the other committee members have that level of access/authorisation, I need Confluence IT Dept to step in and assist with changing our remaining committee members level of access to admin, especially mine (as I am ultimately responsible for this organisation).
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I am sorry that the answer you got before did not answer your question - it was generated by an AI that has no understanding of your question or Atlassian software.
You need to talk to your site admin - the person who administer the site. (The site is the base URL something.atlassian.net, Confluence is one application that lives as part of a site - something.atlassian.net/wiki)
They can add you (and other admins) to the groups and permissions that grant you Conflueence admin.
If your secretary was the only site admin, then you've got a problem - you'll need to get Atlassian to add one of you as another site admin who can then remove your secretary add more (I'd recommend having at least two, ideally three).
As your secretary was probably the "owner" of the site too, you'll probably need to go through the billing route on https://support.atlassian.com/contact as it's a change of owner.
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