Support tier

what kind of support do you provide to paying clients?

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If your support on premium is a forum, then forget

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Hi and Welcome,

the Atlassian support offers you can find here

Atlassian Support Offerings | Atlassian Support | Atlassian Documentation

Kai

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1 vote

May I add: In other words, this forum — the Atlassian Community — is something one can use in addition to Atlassian's support offerings (unless you are using a free Atlassian product. Then you must start here).

That said, many people find it useful to start here for nonurgent issues.

-dave

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Hi @Intuitive Code AI

Welcome to the community.

All information can be found here; atlassian-support-offerings

URL for support is; https://support.atlassian.com/contact/#/

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