Super weird confluence connection problem

Hi, I just successfully installed Confluence 3.5.9 on CentOS 6. I'm looking at this super weird problem. Let me explain.

- Confluence is installed on CentOS 6 box (Internal IP: 192.168.2.146) behind the firewall.

Hostname assigned is neptune.twinova.com

Port 8080 and 8000 is forwarded to CentOS 6 box.

- I am able to access Confluence by typing in http://neptune.twinova.com:8080/ and also http://192.168.2.146:8080/ within our LAN (behind the firewall).

Problem: When I get out of the building and try to connect to http://neptune.twinova.com:8080/ from a lot of places (my home, starbucks, friends' office), I could never seem to load confluence at all.

I can telnet into neptune.twinova.com 8080 without any problems at all.

I tried all possible things I can think of, I would really appreciate if you could help me to solve this.

Thanks in advance

1 answer

Sounds like a firewall / Network security issue. Whilst the port may be forwarded there can still be a rule that prevents any port being accepted as part of a URL. I have seen this a few times where only plain URLs were allowed.

I would check that out first and also that there are no ip range rules on the firewall blocking access from any unknown IPs.

You might want to set up an apache server in front of Confluence as is normally more firewall / security friendly and can then easily serve over port 80. This could also be a good quick test, as if can see the apache welcome page externally, then you know the problem lies with the port on the URL.

Also just to doublecheck - the hostname is recognised externally and is not just on an internal dns (I know you said you could telnet to it I assume thats externally, but just trying to cover all bases)

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 24, 2018 in Confluence

Atlassian Research opportunity with Confluence templates

Do you use templates with Confluence? Take part in a remote 1-hr workshop. You'll receive USD $100 for your time!   We're looking for people to participate in a   remote 1-hr workshop...

1,572 views 26 14
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you