Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,299,292
Community Members
 
Community Events
165
Community Groups

Stop emails for mentions

I regularly get added to Confluence docs with an at-mention but I don't want to be emailed when it happens. How do I shut that off?

2 answers

0 votes
Andy Heinzer Atlassian Team Apr 28, 2022

Some users that come across this post are confused by the responses.  This question was originally posted to the Jira section of Community, but it clearly asks about Confluence.

For Jira:

This can be done by going to your user avatar > Personal Settings.  On this page you can uncheck the box for "Someone mentions you" and you will not receive mentions made within Jira.  This is the view as shown in Dora's screenshot on this thread.

 

For Confluence:

This is not currently possible for end users to configure.  There is an existing feature request for this over in CONFCLOUD-25479.

0 votes
Derek Fields Community Leader Jul 12, 2021

You can't - the purpose of @mentioning you is to force an email to you. If you could turn it off, it would defeat the purpose.

How do we link to a person's profile in our documents without using a mention? As in "for help on this part of the project talk to <link:thisGuy>".

Derek Fields Community Leader Jul 12, 2021

You could use a hyperlink to the profile rather than an @mention

Benjamin Community Leader Jul 12, 2021

Hi @Scott 

 

Find the "thisGuy" in the people list and click on "ThisGuy". Copy the link and places on the confluence page. Edit the link with a display text of "ThisGuy". Then hit publish to save the page.

 

Hope this helps.

Is there a shorthand for that or are we talking about opening each person's profile page to copy-and-paste the URL?

Benjamin Community Leader Jul 12, 2021

No shorthand. Need to get the link to the person's profile.

Otherwise, the at mention is the shorthand version.

hi, @Derek Fields 

I found this option in the profile settings. After testing it, it seems to stop emails for mentions.

mentions.PNG

thank you

Like Colum McAndrew likes this

@Dora Lukin That looks like exactly what I want but I can't find it in my profile. How did you get to those settings?

I went to the user icon (Your profile and settings), and then Personal Settings.

One thing though, I only tested it in Jira software, not in Confluence. so not sure if the same setting is applied to both.

@Scott I did some testing and the jira Personal settings doesn't seem to affect confluence notifications, so my bad, the Personal Settings I mentioned will not be useful for your case.

Okay, thanks for checking @Dora Lukin 

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Confluence

An update on Confluence Cloud customer feedback – June 2022

Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...

268 views 2 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you