Space is existing but permission is not granted

[Eddie Dubiel]

Dear community,

I have changed permission to a space to ensure it is only visible to administrators. The space is still visible in "space permissions" but I am not able to access "manage permissions" though I am admin to our confluence. Click on "manage permissions" only gives "Page not found". How can I restore access to the space?

Thanks in advance,

Eddie

[Shannon S]

Hi Eddie,

You can recover space permissions using this method:

• Assign Space Permissions > Manage and recover space admin permissions

Let me know if you have any trouble.

Regards,

Shannon

[Eddie Dubiel]

Hi Shannon,

thank you very much for your response. "Manage permissions" was available, but when clicking the link only "page not found" appeared.

I addressed Atlassian support directly and they were able to recover manually.

I appreciate your effort, best regards,

Eddie

[Shannon S]

Thank you for confirming, Eddie.

Can you please share with us the resolution here in case other users have the same problem?

Shannon

[Eddie Dubiel]

Sure, that's what I tried to say ;) I addressed Atlassian support directly and they were able to recover manually.

As I understand there would have been no way for me to recover it by myself, since I set space permission to only "administrate" before and with that step I kind of excluded myself from seeing that space. Therefore, the overwrite by atlassian support probably was the only way.

Regards,

Eddie