Space export to PDF is not working in Confluence

Hello guys,

Good Morning!!

I am facing some problem in confluence functionality. we have confluence server(6.2.0), when i was trying to export the complete space in PDF, it got stuck at 50% and nothing happens.

I need to delete two spaces from confluence and asked to have back up in xml and pdf both.

Please suggest any possible solution.

Thanks in advance.

Regards,
Shib Saha

1 answer

0 votes

Hello Shib Saha,

When you tail the logs in the server during the export, you should be able to obtain a few more details on why it may be getting stuck at 50%. Often times it continues in the background but does not complete on the UI. 

Another thing you can try is to export instead just portions of the space in order to narrow down where it might be failing. For example, you can manually select the first half of the space, and see if it continues from there.

Let us know if you have any trouble or questions.

Kind Regards,
Shannon

Hello Shannon,

Thanks for the suggestion.

I got the solution for this issue. It is getting stuck at 50% because of duplicate files/attachments due to this task is running for long time and cann't proceed further.

thanks,
Shib Saha 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in New to Confluence

How to use Confluence Cloud for stakeholder management

Most of us don’t need much convincing that stakeholder management is important. It just makes sense that keeping everyone in-the-know on projects and assigning clearly defined roles is key to having ...

1,230 views 4 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you