Smart links not working with some links

René Lopez May 12, 2021

When I paste some links (for example this one) using the link tool, Confluence doesn't convert it to a smart link, it just stays as a normal link.

And when I paste links using the keyboard (command + V) Confluence never converts them to smart links, they all stay as normal links.

Here's an example of what happens:

https://www.loom.com/share/89db01969b6146cd9d8371c8c81b1354

Am I doing something wrong?

2 answers

0 votes
Stavros_Rougas_EasyApps
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
October 4, 2023

@René Lopez @Matthew Foust

IMDB.com links cannot display as Smartlinks as well. Why is not clear. So it is not only Loom.com links.

We have an app on the marketplace to bulk change links from Smartlinks to ULR (or the reverse) called Link Editor by Easy Apps, a user reported this (and we verified it).

0 votes
Matthew Foust
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 12, 2021
René Lopez July 27, 2021

Hey Matthew, the link leads to a 404

Like Chris Purser likes this

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