Smart links not working for me

anewsam March 6, 2024

I tested creating a new page and adding a link.  I get the option to change the style once, but no matter which option I choose, it doesn't change, and once I've chosen something, it won't show me that style bar again.

 

3 answers

1 accepted

1 vote
Answer accepted
Kristian Klima
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 6, 2024

Hi @anewsam 

Try this

  1. Copy the heading (not the url) of a Confluence page that you want to link to.
  2. On an empty line, without any text, click CMD+k or CTRL+k, depending whether you're on a Mac or PC.
  3. In the search or paste link field, paste the page heading from Step 1.
    A list of pages that match the page title appears.
  4. Click the page that you want to link to.
    Something like this should appear
    2024-03-07_08-15-54.png
  5. Click it.
    • Clicking it once should create an inline smart link.
    • Clicking it again should display those smart link options.
anewsam March 7, 2024

Thanks, Kristian, that worked!  I much appreciate your help.  

Like Kristian Klima likes this
0 votes
Barbara Szczesniak
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
March 7, 2024

@anewsam I see this when my link is to an anchor on the same page. Perhaps you cannot display such a link using any of the other formats—though I cannot find anything that says this.

anewsam March 7, 2024

Thanks Barbara - Kristian gave me the answer I needed.

Like Kristian Klima likes this
0 votes
Kristian Klima
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 6, 2024

@anewsam , hello

Do you at least see this simple line when left-clicking the hyperlinked text?

2024-03-06_20-32-18.png

The link above points to a random site on the internet, outside of Confluence, hence, no smart link.

When used with Confluence content, the smartlink works for me without a glitch when I click the linked text and always shows the style options.

 

Tip: If you use Inline mode ( Display text field is empty), the text in the inline box will update every time you change the linked page title.

To ensure it always makes sense, always introduce your links with smth like 

2024-03-06_20-40-12.png

anewsam March 6, 2024

Hi Kristian,

I am new to Confluence, so I'm sure I'm just missing an important step.  The link is to a Confluence page.  The previous links were added by someone else, and they all work.  Mine, the one circled in red, won't change to look like the highlighted one.

Smart Links.JPG

I can only see the smart link options on first opening an edit, but selecting "inline" does not change how it looks other than to replace the display text with the url, and I can longer access the smart link menu, but just get the following:

unchosen.JPG

 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events