Slack integration bug?

Mariano
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September 22, 2024

Atlassian Confluence 9.0.2 Server/DC

 

Seems like all buttons are dead. This exact same Slack integration works fine on Jira Service Management:

Screen Recording 2024-09-21 at 04.19.25.gif

 

 

Anyone found a workaround? I can notice the issue is Confluence not taking the `data-team-id="XXXXX"` parameter from the creds field, and also the no buttons work at all (even "paste).

 

I wonder if there's any workaround using the web inspector, but I'm not so savvy on web-dev tools.

 

3 answers

2 votes
Darryl Lee
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September 25, 2024

Thanks for the call, @John Funk but full disclosure, I haven't set this up myself... but...

Hi @Mariano Edvardsson --

Watching your video, I wonder if you have taken the step described here:

You'll then be taken to Slack's App Directory to install the Confluence Server Slack app. Click the green "Install" button for the Slack app and complete Slack's OAuth process.

Once you complete the OAuth process in Slack, you'll then see a new configuration page for your integration. Scroll to the bottom to see the two fields you need to complete. First, add your Confluence Server web address. Please do not include a trailing / after your web address. Second, you'll want to copy the contents of box #2 back into your Confluence setup. 

I found the Confluence Server Slack app here:

https://slack.com/apps/AG28M10D8-confluence-server

Looks like you need to do install that, and then add your Confluence server to generate the credentials that need to be Pasted in that box above.

Mariano
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September 26, 2024

Hello @Darryl Lee ! Thanks for your input.

I have Slack app installed in both instances.

 

Nevertheless downgrading to Confluence 8 I was able to setup Slack integration without issues. Then I went back to Confluence 9 and the integration is still there.

 

It seems like a bug in the code. Thanks anyway for the help!

Darryl Lee
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September 26, 2024

Yikes. Having to downgrade and then upgrade seems like a pretty long way to go to fix Slack integration, but glad you found a solution.

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1 vote
Callie Borgerding
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September 27, 2024

This is happening to us as well with a new deployment. I don't want to have to downgrade and then upgrade.

Mariano
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September 27, 2024

Sorry to hear that! I guess you'll have to wait for a new version of Confluence to pop up, or maybe someone with more knowledge in HTML to see if you can force the button to work with the Slack API info in order to connect.

 

It only took me 15 minutes to downgrade and then re-upgrade tho.

0 votes
John Funk
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September 22, 2024

Hi Mariano - Have you tried a different browser just to rule that out?

@Darryl Lee  - Maybe a case for you to hack/solve?

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