I made a backup on confluence cloud then import the data on another confluence site.
The import seems completed but any content of confluence is not restored.
What can I do for this problem?
I also deleted all the users on the old confluence and deactivated the license so the old confluence data and users are completely deleted.
Source: Confluence Cloud
Destination: Confluence Cloud
I assume your destination Cloud instance is the m****a.atlassian.net instance? I wasn't able to find more than one account associated with your email address.
We may need to raise a support ticket for you since we'll want to see a copy of your backup and know which instance it came from, but if you can help me get started with answers to your questions I can help you out.
Thank you for clarifying those things for me.
This will need a deeper look at your logs so you have already received an email from me via a support ticket.
You can reply to the case with the information requested, and someone close to your timezone will continue to work on this with you.
Once the issue is resolved, please feel free to share with us here the answer in case other users run into the same issue.
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