Sidebar, Header, Footer help

[Mireille Gennaro]

Can someone explain how to add content to the footer from the Sidebar, Header, Footer section of the Confluence configuration (Space Tools/Look and Feel)? I want to add a Copyright block as a footer so it appears on ALL pages within the space. Help.

[Mike Bowen]

Hi @Mireille Gennaro 

Assuming you are Confluence Administrator do the following:

1. Click Space Settings.
2. Click Tab Look and Feel.
3. Click Sub Tab Header and Footer.
4. Enter in your copyright text in the Footer section and click Save. 

Result:

-Mike

[Mireille Gennaro]

@Mike Bowen  - I've tried this several times, I've even applied markup text but to no avail. Yes, I am administrator but there is nothing I do that gets the footer content to display. I tested it on the sidebar - works perfectly -- but for some reason, neither Header nor Footer seem to work. Please help.

[Mireille Gennaro]

@Mike Bowen do you have any more insight?

[Mike Bowen]

Hi @Mireille Gennaro 

How about a screenshot of your Header and Footer sections. Blank out anything you don't want us to see. Sometimes an image helps put things into context. 

Also bear in mind I am on Confluence Cloud, you appear to be on Confluence Server, there might be extra settings that I am unaware of. 

-Mike

[Mireille Gennaro]

@Mike Bowen  thank you for getting back to me. As you can see, I have populated the header and footer but the text doesn't actually show on screen!!

[Mike Bowen]

Hi @Mireille Gennaro 

I had a look at my configuration again. Neither header or footer appears in the configuration page. To see them you need to go to a previous page or create a new page and it appears after the page has been published. 

Here is another example: (note I went and added Testing Header 123 to the header section in Space Settings - Look and Feel - Headers).

-Mike

[Mireille Gennaro]

@Mike Bowen - Hi Mike thanks for your response. I have published the settings and have created a new page but to no avail. The header and footer still do not appear.

[Mike Bowen]

Hi @Mireille Gennaro 

Have you tried contacting Atlassian Support and seeing what they say about it? 

-Mike

[Mireille Gennaro]

I filed a ticket. 

[Narasimha Tunuguntla]

@Mireille Gennaro I am having the same issue on one of our Confluence Instances (one instance works fine and other doesn't). Like you explained sidebar works but not the Header and Footer. Did Atlassian get back to you? 

[Mireille Gennaro]

I had to file a ticket and after some research, they discovered that because we have some customized layouts, this may have removed portions that would cause the custom header/footer to not appear.

[Narasimha Tunuguntla]

I see. Thanks

[Michael Daley]

Hi Mireille. What do you mean by "Customised layouts"? 

I also can't get the header/footer fields to change anything. :-(