Separate instance for Confluence cloud premium

[Philomine Nolasco]

Hi Guys,

Need your advise on below:

While we have the data center version of Confluence, is there any documentation or guidance available for setting up a second instance of the Confluence cloud premium edition? We are planning to buy and set up a different Confluence cloud instance in our Organization that consist of 10 users. It is intended to be a distinct instance for documentation that is accessible to the public. Could you please advise me on how to proceed and provide some steps to take on the following questions?

1. What effect will it have on the data center version of Confluence we currently use? As of the moment we don't intend to move our data center  to the cloud, we intend to have a separate instance with 10 users for specific business scenarios.

2. How much will it cost and who is the important individual you can help us go forward with?

3. What requirements needed to move this forward?

[Trudy Claspill]

Hello @Philomine Nolasco 

You can keep your self-hosted Confluence Data Center instance and set up a Confluence Cloud instance. The sites will not be connected in any way, and you can maintain the separately and simultaneously. Alternately you can choose to connect the two.

You can find the Confluence Cloud pricing information here:

https://www.atlassian.com/software/confluence/pricing

If you intend to allow only 10 named users to have licensed access to the Confluence Cloud instance, you could maintain that instance at no cost. However, there are limitations when you use a Free plan. Some functionality is not available.

You can start by deploying a Free subscription using the button available on the above page.

After deploying that, you can go to the billing administration area at https://admin.atlassian.com to manage your subscription. There you can enter billing information and upgrade to a Standard plan if the limitations on the Free plan don't meet your needs.

You said you want that information to be accessible to the Public. You can enable Anonymous access to your Confluence Cloud instance which would make the material accessible to absolutely everybody on the Internet. They would not be required to login and you would have no way to track the individuals accessing the environment in that manner.

https://support.atlassian.com/confluence-cloud/docs/make-a-space-public/

You are not charged for the users that access the site anonymously.

You can contact Atlassian directly about billing, pricing and licensing here:

https://www.atlassian.com/company/contact/purchasing-licensing

You can also consider working with an Atlassian Solution Partner on this project. You can find partners in the partner directory.

https://partnerdirectory.atlassian.com/

Disclosure: I work for Praecipio, and Atlassian Platinum Solution Partner.

[Kristian Klima]

Hi @Philomine Nolasco 

As @Trudy Claspill wrote, you can create a Confluence Cloud instance at any point as it would be independent of your DC Confluence. Just to expand: 

I ran Confluence Cloud sites created specifically for the product documentation in scenarios where the company itself did not use other Atlassian products, so the scenario is not dissimilar to yours (now I have a full cloud setup).

Also, I'm answering both as an Admin and as a tech writer - I ran product docs efforts for Emplifi - here's our Confluence cloud-based doc site.

• You can export a space from DC and import it to a cloud site.
• If you / your admin know(s) how to set up a DC, setting up a Cloud is a piece of cake.
• Trudy linked to the pricing for Confluence itself so I just add that a lot of apps are free for any Confluence Cloud version for up to 10 users.
• All cloud Confluences have the url in the form of yourcompany.atlassian.net. Even for public spaces, which you would do for your documentation.
• As for requirements, it's a full cloud SaaS solution so you need a browser, really :) 
• Still, specifically for Documentation, I recommend using Scroll Viewport to build your documentation portal from your Confluence content.
  • your Confluence space can remain private without anonymous access
  • you will have additional workflow control layer - you can save your pages and publish them to the viewport site only when everything is ready (saved changes are not visible to public immediately)
  • you will have your documentation on your own domain, such as docs.yourcompany.whatever.
  • your documentation will look much better (with better search, etc.). For example, like ours :).
• Feel free to get in touch about setting up Confluence Cloud specifically for product documentation :) 

[Aaron Pavez _ServiceRocket_]

Hi @Philomine Nolasco 

- You can have one Confluence product per organization. You can manage that at https://admin.atlassian.com.

More information here:

https://support.atlassian.com/organization-administration/docs/manage-products-from-your-atlassian-organization/

Basically, when creating a new confluence you will be asked for a site name. You cannot use an already used xxxx.atlassian.net name.

- Confluence pricing

https://www.atlassian.com/software/confluence/pricing

$8.97 per user / month

1. The data will remain in your DC instance. 

2 and 3. Atlassian or any partner.

Hope that helps!

Regards