As part of a new support project, in this case for human resources, we need to be able to define synonyms and acronyms to ensure user search results on the Jira Service Managament (Service Center) portal.
For example, NASA for National Aeronautics and Space Administration... for acronyms.
Is there a feature under development or an add-on available in the markplace?
Hi @Xavier Delligne
First of all, glad you got an answer here!
I just came across your post as I currently work with Atlassian's JSM Product Managers. We recently created an HR Professionals community group that I wanted to put on your radar. It's just getting started so there isn't a ton of activity yet, but we're hoping to make it a place where customers, community leaders, and product managers can talk about how they are using (or wish they could be using) Atlassian Products for HR applications. If that sounds interesting, check it out & join! See you in the group! Thanks!
Jeremy
cc: @Khawla Issaoui Creativas @Fares Laroui_Vectors_ @Vronik
Hi @Xavier Delligne
Yes, you can achieve this with the help of a marketplace app. Feel free to explore this list of apps and try them out for free to find the right fit for your needs:https://marketplace.atlassian.com/search?query=glossary
I want to introduce you to our app, Smart Terms, which might be just what you’re looking for. It allows you to create terms (such as words, acronyms, or synonyms) and define them. You can also add media and connect terms with related vocabulary: https://help.creativas.io/app/terms/editor-overview-5570591.html
Once set up, these terms are highlighted across your Confluence instance: https://help.creativas.io/app/terms/highlight-overview-5570601.html
Exciting news! We’re soon launching Smart Terms for Jira, which includes JSM. You can book a demo slot at https://calendly.com/creativas, and I’ll give you an exclusive walkthrough of Smart Terms for Jira.
If you’re interested, you can also raise a ticket via our portal to be among the first to know when it’s released.
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You can check out Glossary for Confluence available on both Cloud and Data Center:
https://marketplace.atlassian.com/apps/1211800/glossary-for-confluence?hosting=cloud&tab=overview
With Glossary you can create your own glossary hub filled with terms and metadata including labels, synonyms, acronyms, and more. If you would like to learn more you can start a free trial or contact us for a personalized demo.
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