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Scroll PDF exporter not working over 100 pages

Marko Turic February 28, 2024

We're encountering an issue where the Scroll PDF Exporter is unable to export Confluence Space exceeding 100 pages. We're wondering if anyone else has faced a similar problem and has a solution.

Our Confluence instance has more than enough memory available (over 50 GB), and setting the "pdf.conversion.segmentationMode.pageThreshold" parameter to 0 or any other value doesn't seem to resolve the issue.

 

scroll export pdf.png

 

1 answer

2 votes
Perisic Nikola
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February 29, 2024

Hello @Marko Turic ,

Please raise a support ticket for k15 vendor: https://k15t.jira.com/servicedesk/customer/portal/3

Marko Turic March 4, 2024

I wrote to support, but I was told that the errors are on my side. On Spaces with over 100 pages, it gives an error, but on Spaces with less than 100 pages, it works just fine.

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