SSL https not working

[Ryan Jackson]

Hey guys, 

I've setup SSL using this guide https://confluence.atlassian.com/doc/running-confluence-over-ssl-or-https-161203.html however whenever I try to hit my site using port 8443 I get the 'this site can't be reached' as if the page doesn't exist. 

I have the ports open on the router and to the best of my knowledge I've set this up correctly. The only thing I think I may have gotten wrong was the CN when generating the cert, I used name on the OS 'confluence' instead of the FQDN but I don't know how to generate a new cert to fix that. I'm running confluence on an ubuntu vm. 

Any suggestions would be super helpful, thanks!

[Admin KavNiya]

Yeah, I too have this same issue, I am not able to use the https://localhost:8443 after base URL change. I am struggling for 2 days on this issue. can you pls help me with what am I missing. 

[Nic Brough -Adaptavist-]

Normally, you'd access SSL enabled sites on port 443 (browsers assume 443 when you use https too, so you can usually drop the port completely when using https).

8443 is usually the internal control port, so I'm curious as to why you've changed that and then tried to enable https on 8443 when you don't really need to?

[Ryan Jackson]

Hey Nic, 

Thanks for your reply. So I use DDNS currently (upgrading to static IP soon) so I currently use port 8090 to access confluence remotely over HTTP (insecure, I'm aware). So currently http://DDNS:8090 will take me to confluence so I assumed https://DDNS:8443 would take me to confluence over SSL but this doesn't seem to be the case. Even locally when I try https://LOCALHOST:8443 it won't work. Am I doing something wrong?

Many thanks, 

Ryan