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Root page could not be found, even though page exists


I am trying to embed pages within pages and use the page tree macro to more cleanly structure our company's internal wiki but am receiving errors when I try.


The page I am trying to embed and reference for the page tree is the "test page"

confluence 1 - include page.png


The "test page" exists, is referenceable, and contains placehodler text. It also includes a "test sub page"

confluence 2 - test page exists.png


When published, we receive 2 errors

  • Unable to render (include) - The included page could not be found
  • The root page 64258718 could not be found in space Client Success

confluence 3 - result.png


Sometimes the root page error even shows up in a different language...

confluence 4 - spanish.png


Any ideas on how to resolve this?

This is a big blocker for our team at the moment as we are currently unable to use these macros for any pages....



3 answers

I'm seeing the same issue on multiple pages when I try to use the Page Tree - any guidance?

0 votes

Hi @Jacob George 

Welcome to the Community!!

So you are trying to include the root page in its child page?

Can you try including the different page? 


0 votes
Florian PEREZ Community Leader Jan 07, 2022


Have you tried to move the page / copy the page to see if it changes something? 

Second time (or you post twice maybe) I see this kind of problem. If this is not your second post, I start thinking it could be a bug! 

Please try my suggestion and give us some feedback so we can try to understand what's going on! 

I've been experiencing the same issue and was unable to remedy it by moving/copying the page.

All pages that I've attempted to include are now giving the "Unable to render" error, even though I successfully included them within the same pages earlier this week and no permissions have been changed since then. 

I've been seeing a handful of other complaints about this in the community and am thinking that it is in fact a bug.

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