Roll back plans when updatign Confluence Plugins?


Confluence needs regular updating of plugins.  To do this we have to through our change management process.  I do get asked about a back out plan.  For the most part Confluence plugins update with no issue.  But if one failed and did not return the original plugin version.  What do I do?  I can ask our server team to do a server and db back up, and restore if worse comes to work.

What does the community recommend?

Anyone have a catastrophe with plugins updating?




Mr. V




1 answer

1 accepted

This widget could not be displayed.
Daniel Eads Community Champion Jan 16, 2018

Hi Victor,

We have needed to rollback an occasional malfunctioning plugin in the past while vendors fix issues related to our environment. You'd be surprised how many plugins seem to have Oracle-specific data storage issues.

First, keep detailed records of which version you're upgrading from so you know which version you need to roll back to. Here's a snippet from my update notes page (we update our plugins monthly):


Here are the steps for executing a rollback, in the event you ever need to do it:

  1. Go to the plugin's marketplace listing, click on the Versions tab, and then click the See all __ versions link. This takes you to a page that looks like this (my favourite Confluence plugin as an example)
  2. From your update notes, check which version you're coming from and need to roll back to. Find this version on the page, right click the Download link, and choose to copy the link address (or whatever the specific wording is in your browser)
  3. In Confluence, Uninstall the current version of the offending plugin. That's right - completely uninstall it.
  4. While you're still on the Manage Plugins page in Confluence, click the Upload addon button near the top right (above the list of installed plugins). Paste the URL of the version you need, and click the button to install.


Hey Daniel!!

ScriptRunner did cause me an issue, but I think that has been fixed now.

Having to prepare a back up and restore is an issue because I have to engage another team, go through their request process and have them on standby when I update.  So far I have NEVER had to restore, but what if that day comes.....#paranoid


Thank you very much!

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 17, 2018 in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

601 views 8 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you