Rich text editor is totally unavailable in Confluence 4.0


Have a problem - rich text editor unavailable.

I tried all browsers, and result always the same - disabled tools panel and no edit field presented.

Im administrator, so have all rights.

Any ideas?

2 answers

This widget could not be displayed.

Hello there!

Did you try re-running the migration of wiki markup to xhtml?

To manually re-run migration:

  1. Open <site>/admin/force-upgrade.action
  2. From the 'Upgrade task to run' list select wikiToXhtmlMigrationUpgradeTask
  3. Click 'Force Upgrade'.
This widget could not be displayed.

Check your rights include Edit - an admin gets rights over settings, not necessarily any content (I'm an admin here, 780 spaces, I can only edit 12. I can give myself the permission to edit the others if I feel like it, because I'm admin, of course)

Secondly, check the plugins - are there any disabled that are in the "system" list and look like they are related to editing?

Check the logs for errors too?

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

356 views 2 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you