We need to remove the access of a member that has left the team but still has org & site admin access. However, this is not possible in the administration dashboard.
This team member is also the technical contact for billing, but I am unable to remove him here too.
What do we do?
Thanks!
You'll need to be an Org Admin to remove another Org Admin - then you should be able to...
Once their Org Admin is removed, it's easier to remove the rest of their access - you can then...
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I've assumed above your instance users the "new" user management system. If it doesn't look like this though, try the following instructions for the "classic" user management experience:
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In terms of the Technical Contact, assuming you can view the products on my.atlassian.com, you should be able to:
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Let us know if any of these work for you - or if not, please provide more specifics about your scenario so we can advise further!
Ste
Thanks Stephen.
When I go to admin.atlassian.com, there is no org to select. I come straight to the list of people with access (mine is set as "Site Admin").
Nor do I see the "new" user management system, and the options for the classic system do not appear.
Hence, I cant follow the steps in the instructions :(.
Can the outgoing member make me org admin instead?
Cheers,
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Of course! Apologies, I thought they might have already left based on the original question.
It's much simpler if the Org Admin/Technical Contact is still available - in that instance the user can...
Once you are the Org Admin and Tech/Billing Contact, you can:
Ste
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