[Resolved] Unable to change the homepage

Sutha
Contributor
April 22, 2024

Dear Community,

I am currently having Org-Admin role and trying to change the home page in Confluence Cloud by choosing a migrated Space from Confluence server 7.19.20 to Cloud and getting the following error:

Space has not enough permission to be set as site home page.

I am facing that issue with any of migrated Spaces.

I checked the Home Page setup in the Space details, all looks good.

Any help will be appreciated as I could not find any article related to this issue in my research.

Thanks
Sutha

1 answer

0 votes
Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 22, 2024

Hi @Sutha ,

please take a look to the following article https://support.atlassian.com/confluence-cloud/docs/configure-the-site-homepage/ in particular

 

Note about permissions

Before changing the homepage, you should check that the default "confluence-users" or "users" groups have permissions to view the space, and that the overview page itself isn't restricted to particular people or groups.

If your instance is public, you'll also need to make sure anonymous users have permissions to view the space, otherwise they'll be directed to the default Confluence Cloud homepage instead.

Sutha
Contributor
April 22, 2024

Hello @Fabio Racobaldo _Herzum_

Thank your for time and response.

I followed the instructions in the article and I am not seeing the " Further configuration." at step 4 (see the attached screenshot) unless I am looking in the wrong place.

ksnip_20240422-145710.png

Any idea?

Thanks
Sutha

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 22, 2024

Hi @Sutha ,

I think that you need to be Site Admin to see that menu

Immagine.png

Fabio

Sutha
Contributor
April 22, 2024

Having Org-Admin role, I inherite the product admin privilege and I still cannot see.

We tried with one of my colleague by granting product admin privilege for Confluence, no change.

Is it possible this option only available to premium or enterprise plan?

I have the option to set the home page then that gives the error what i initally posted.

ksnip_20240422-165828.png

Sutha
Contributor
April 22, 2024

I opened a ticket with Atlassian Support and will share the outcome if that can help anyone else!

Like Brian Jones likes this
Sutha
Contributor
April 30, 2024

Worked with Atlassian Support engineer and finally he found a workaround to fix the issue by following below steps:

 

  1. Go to Confluence settings by clicking on the right upper corner Wheel.

  2. Expand Security in the left side bar then choose Global permissions.

  3. Choose "Anonymous access" tab.

  4. Enable the "Use Confluence" for Anonymous users.

  5. Go to the Space that you want to set it as home page.

  6. On the right side bar, click "Space Settings".

  7. In the Space permissions, click on "Anonymous Access".

  8. Enable "View" permission only for Anonymous users.

  9. Go to Confluence settings by clicking on the right upper corner Wheel.

  10. In the general configuration, now select the space (step 3) you want to set as homepage then save the change.

  11. Once the change applied successfully, revert what you have done at step 8 and 4.

From the information I got from that engineer, Atlassian dev is aware of this issue and working on resolving it. The fix should be rolled out in one of comming release.

 

Hope this would help!

Brian Flanagan May 1, 2024

Running into this today. Was hopeful your solution was going to fix it for me, but it did not, unfortunately.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events