Users are being asked to reset their password each time logging into Confluence Cloud. User has access to the Confluence product and is in the proper Active Directory group.
Hello @Amy Carey ~ this might be related to your password policy. Have a look here: https://support.atlassian.com/security-and-access-policies/docs/manage-your-password-policy/
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.