Reopening a visa closed in error

[Point Breeze Credit Union]

we has someone post a visa payment as a loan close transaction and can not void the transaction.  We tried to remove the close date from the visa but then get error message to void the transaction.  When we try to void the transaction we get the following error 

Target cannot be found

Does anyone know a workaround or how to void and reopen the visa. 

[Trudy Claspill]

Hello @Point Breeze Credit Union 

Welcome to the Atlassian community.

This is a community for questions and discussions about the Atlassian software product Confluence. Can you add information about how your issue relates to that product?