Thank you for contacting us about this!
By default, when a user is added as an organization admin, they are added to the site-admin group for all sites associated with that domain.
The licensing for that group is based on your site's settings. For example, here are my settings for my site-admin group:
You can either:
Note that if you leave the site-admins product access as-is, and remove your user from the site-admin group, then they will no longer be able to access site settings, such as Users.
I hope that's clear, but let me know if you have any questions about it.
You can follow the steps below to remove access:
Under If the user is an org admin:
I hope that helps, but let me know if you have any trouble.
Let's get back to the original question,
"Is it possible to revoke confluence product access to the ORG & SITE ADMIN?"
I don't want to remove a organization admin, I want him to pay what he uses.
The org admin just uses jira software, then i don't want him to be is confluence users list, is that possible?
My apologies for that - I checked with the team regarding this, and the only solution to keep the user as an org admin but remove their access to Confluence would be to remove the site-admins group from Confluence access entirely.
As a result of this, by adding a user to site-admins group they won't automatically get Confluence access. If any of your site admins need to have access to Confluence then you need to add them to the confluence-users access group specifically.
Can you try that and let me know if it helps?
Thank you for letting us know! Just to confirm what you're saying, you were able to successfully resolve the issue on your end?
You mentioned that you had to remove certain administrative users from Confluence Administrators group to revoke their access. Am I understanding that correctly?
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