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Registration error

212462653 I'm New Here Dec 09, 2022

Hi,

Some of my colleagues are struggling to sign up to JIRA and Confluence.

They all stop at the same step: 1. Confirm email, 2. Create a password, 3. Click "Sing up". Then it all freezes.

 

Any idea of what can be wrong?

1 answer

0 votes
Jack Brickey Community Leader Dec 09, 2022

Hi @212462653 , welcome to the community.

This feels like a browser related issue or at least that's where I would start. If this is reproducible on multiple browsers I would recommend contacting Atlassian support so they can reproduce and assess. 

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