Refused to connect error in iFrame

Kiran Tulsankar
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November 19, 2022

I am trying to insert a file from the SharePoint in the iFrame. But it is refusing the connection and not displaying anything on the page.

Since I am not a site-admin for the Confluence. Could not try changing any setting.

is there any workaround to resolve this issue?

 

3 answers

0 votes
LC April 17, 2024

Has the SharePoint domain been added to the allowedlist by a confluence admin?
https://confluence.atlassian.com/doc/configuring-the-whitelist-381255821.html

0 votes
Michelle B April 15, 2024

Here's the raised ticket to Atlassian which is gathering impact: https://jira.atlassian.com/browse/CONFCLOUD-73617

0 votes
Fabio Racobaldo _Herzum_
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November 19, 2022

Hi @Kiran Tulsankar ,

welcome to the Atlassian community!

What is the error about connection? 

Btw, take a look to the following article https://support.atlassian.com/confluence-cloud/docs/insert-the-iframe-macro/ and to known issues

Known issues

Some websites may show up as blank when you try to include them as part of an iFrame. This could be because:

  • The website administrators have invoked the x-frame-options response header to prevent browsers from rendering it in an iFrame.

  • The browser you're using has blocked the website from loading as a security precaution.

If the website you're trying to include isn't showing up in the iFrame, try:

  • Replacing http:// with https:// at the start of the URL to access content more securely.

  • Removing the iFrame macro and adding a link to the website instead.

Fabio

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