although there have been many updates our clients production wiki over the weekend Recently Updated on the dashboards doesnt show any updates after Sept 16. I have looked at the plugins and they seem to be ok. They are using Confluence 3.5.1. additionally new pages are not showing in search.
Could i get some help to troubleshoot this issue or can i be directed to any support issues already created for this issue?
It sounds like you have access to the admin console. If you're have "Atlassian Support Tools" (depends on your version - you might need to install the support tools plugin), you can run Hercules to scan your logs (log scanner). He might identify that knowledge base article I linked above (or a similar one). It's worth a shot!
These are the results:
Hercules didn't find any known problems in the following log file:
Do I need to wait until Confluence has been restarted?
At this point David's original comment is correct. You'll want to re-index from scratch.
This is definitely a known issue, so I'm a bit surprised there isn't an Out Of Memory error. It might be in an old log. If you get with your administrator, make sure s/he looks through all the old logs for the text 'OutOfMemory'. We've seen this issue a lot and it's usually this cause.
This likely points to a problem with the Content Indexing.
Confluence Admin | Administration | Content Indexing
Check the Queue Contents tab for problems with the indexing queue and maybe even rebuild the search index.
Note: A full rebuild can take a long time depending on the size of your Confluence instance.
It shouldn't drastically change things. If this doesn't fix your problem, then next step is to remove the index and rebuild it from scratch. This will mean until the index is rebuilt, you will have no search index, so functionality that depends on it (e.g. recently updated, the search and certain parts of the editor) will be affected.
rebuilding seemed to fix the issue with recently updated and the site search but today it is not updating again. I notice that even though I have rebuilt the search index twice now I still see:
Queue is currently idle
Queue Last Processed
StartedSep 16, 2011 16:33
Time taken 48ms
Tasks processed 3
Index recreated NO
Index optimised NO
What would have caused the the queue to go idle and does this mean I need to remove the index and rebiuld it from scracth?
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