Published a Conflunece page with images and text but only opening couple of lines are showing

[Ben Walker]

I've just published a detailed step by step guide on Conflunece with a large amount of text and images but once I pressed publish only the opening couple of lines appeared. I have checked page history but cannot get back to my original page containing all images and text. Strangely all the images are still attached to the published page but not showing.

How can I restore the original page?

[Rodrigo]

Hello Ben!

That's an unfortunate situation, especially after that much work involved. 

Can you also check your Drafts? Maybe it's there for one reason or another.

• Click on your Profile Icon Dropdown -> Drafts

Best regards
Rodrigo

[Ben Walker]

Hi Rodrigo,

I've just checked drafts but nothing in there. I think I'm just going to have to do it again and will save a copy in word so I don't run into the same issue again. I'll try and publish after each section too.

Thanks

Ben

[Rodrigo]

Hi Ben,

Ah, interesting... Yes, that's definitely a safe way to move forward; however, it's still not the intended functionality and might affect more of your users later on :(

Do you have many apps installed? It could be that one is interfering with the other. If that's the case (a lot of apps) and the issue keeps happening, perhaps it's best to try to find what the conditions are to replicate it and either contact Atlassian (or if u find disabling an app fixes it), contacting the vendor.

Best of luck Ben!

Best regards
Rodrigo

[Sayed Bares [ServiceRocket]]

Hi Ben,

Welcome to the community!

Are you using Cloud or Server/DC?

[Ben Walker]

Hi Sayad, 

I think it's server but not 100% sure