Processing for multipart/form data request failed. No space left on disk.

[anshu02]

While trying to add new diagram, template in gliffy i am gettig this error. 

Any suggestion how i can fix this ?

[Steven F Behnke · Accepted solution]

Hello, are you the server administrator? It sounds like the application server is having issues.

[anshu02]

Hi Steven, 

Yes i am Jira admin, can you help me with the steps to fix these.

[Steven F Behnke]

Well, the first thing you need to do is log onto the server and check the disk space. What type of server is this, linux or windows?

[anshu02]

It is a linux server, i have tried to check the disk space by going to /var/atlassian/application-data/confluence/attachments and i found that there is enough space on disk. 

Please let me know if there is any other way to check disk space.

[Steven F Behnke]

Would you be sure to check using a command like 

df -h

And make sure that there is not a full disk?

[anshu02]

I ran the command and it gives me this output, 

[anshu02]

I can see /opt/atlassian is 100% used, do you think this might be causing the issue ?

[Steven F Behnke]

Yes, that very much will cause issues. The /opt/atlassian directory is commonly used for the Installation Directory. If this is full, Confluence may not work correctly or at all -- This is critical!

A good way to think about the directories is like so:

• /opt/atlassian -- Tomcat runs the Confluence application code from here and serves up webpages
• /var/atlassian -- Confluence stores configurations, temp files, attachments, and other stuff here

Commonly, within /opt/atlassian/confluence/.../logs, files can grow overtime. It's possible that the log files in here are too large. You should also check temp directories.

[anshu02]

Thanks Steven, Your answers helped me to get lot of details, I have checked logs and found that we have log files of past 6 months and as you mentioned they have are consuming lot of space.

[Steven F Behnke]

Glad I could help. Good luck!

[anshu02]

Hi Steven, 

Just a quick question, I have deleted the old logs but still disk space is 97% occupied, can you let me know what are other files which i can check and delete.

[Steven F Behnke]

try running something that will print the size of the directories. depending on what operating system you're using, it could be something like du --

https://linux.die.net/man/1/du

cd /opt/atlassian/
du -h --max-depth=2 | sort -nr