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Problems with publishing changes on Confluence

When trying to modify a Confluence page I keep receiving the error, "Problems with publishing changes on Confluence".

I have tried using incognito mode as well as different web browsers.

What is the resolution to this issue?

3 answers

@Nathan Mausehund - I would suggest submitting a support issue to Atlassian.   https://support.atlassian.com/contact/   I will also escalate this issue as others are also reporting.  

@Brant Schroeder 

am getting a 404 error on that link

Go here and click contact in the upper right hand side https://support.atlassian.com/  

This was also reported to Atlassian who is investigating.

0 votes

Hello @Nathan Mausehund ,

What is the exact text of the error message you are seeing when attempting to publish the page?  Is it by chance:

Your work is safe, but there's an issue
Refresh the page, and click publish again.

if this is the case there is a new bug we are tracking on this, viewable at the following link.  TThe Bug is occurring because the page title is already used by another page, and the error message is generic giving no indication of what is blocking the publish event, change the page title and you will be all set if this is the case:

However, if this is not the error message you are receiving, I see that you have already reached out to our support portal and created a request, Next steps would be to collect a HAR file while trying to load the page and attach the results to the case at the following link so we can take a closer look: 

Regards,
Earl

0 votes
Diego Atlassian Team Jan 29, 2021

Hello there!

According to our Status Page, we have some instability yesterday but it should all be ok right now:

Screen Shot 2021-01-29 at 13.34.55.png

 

You can check Confluence statuses right here:

Status Page - Confluence Cloud 

 

Let us hear from you!

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