Hi Team,
I have written a confluence document for a product user guide for my company, which has more than 200 images rendered using the drawio plugin.
At the time of writing up the confluence page, I was able to add and publish many drawio images.
For some reason, in the past 2 days:
I tried on Chrome and Firefox browsers. The behavior is the same.
However, I tried using Safari, and the behavior is different.
Problems to summarise:
This is preventing me from publishing my work to my customer - highly annoying!
I need a fix for this ASAP! Please help.
> Drawio plugin throws an error "there seems to be a problem loading the page or something"
Are you certain it's the draw.io app showing this message, could you paste a screenshot please?
Could you also post a screenshot of the draw.io section in the manage apps admin page expanded please? If you'd rather not post these details here, our technical support desk is at https://drawio.atlassian.net/servicedesk/customer/portal/14/group/15/create/49. Please include your SEN in the description.
Hi David,
Thanks for your response.
I did check over the weekend and found that drawio is showing the image correctly, with the edit pen icon on mouse hover over the image. None of the problems I posted above persist!
As a result, I am unable to capture the error message and post here or in the link you suggested.
Should the problem resurface, I shall post the screenshot and seek resolution.
I think I should close this ticket as its no longer occurring!
Sincerely,
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.