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Plugins such as LucidCharts or Mermaid do not display their charts

When I insert a Lucid or Mermaid chart (using the Confluence app by Lucid, resp. the Mermaid Diagrams for Confluence app), creation and edition of the diagrams work well; when I publish the page, my colleagues can see the diagrams; I can see them under Firefox, but not under Chrome.

I'm not sure it's a Chrome-versus-Firefox issue, it may just be something f*ed up in my Chrome. I tried to clean all the caches and cookies and local data, restart Chrome without extension, and the computer, to no avail. It does not work either in an incognito window.

I have checked, and the page attachments for the diagrams are present and correct.

I (most of the time) have the following error in the Web Console of Chrome:

Capture d’écran 2021-12-15 à 15.50.34.png

1 answer

0 votes
Fabian Lim Community Leader Dec 15, 2021

Hi @Bruno Berstel

You would be better off contacting the developers of the tool directly.  Here is their support page: https://marketplace.atlassian.com/apps/350288/lucidchart-diagrams-connector?hosting=datacenter&tab=support

Regards

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