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Please help, my content disappeared

Sergey Boroditsky
Sergey Boroditsky
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April 11, 2024

Hello, with no action on my part, all of my Confluence topics have disappeared. They are not in the trash, so I have no idea how to recover them.

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Brant Schroeder
Brant Schroeder
Community Leader
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April 12, 2024

@Sergey Boroditsky Welcome to the Atlassian community

Are you the only admin or user?  No one else could have deleted them?  How long has it been since they disappeared?  

I can escalate to Atlassian and they can look and see.  

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Sumit Uniyal
Sumit Uniyal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 15, 2024

@Sergey Boroditsky  Checking from our side I can see that your confluence product is deactivated. You are currently using a Free plan and set to auto-renew the subscription, but there is no payment method is available.
You need  to add a payment method to avoid potential deactivation of the service

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