Pictures are not visible after upload

Michael Elmer
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October 6, 2022

image.png

After an Upload, the pictures are not visible for me. I´ve uploaded an jpg. file. 

Funny thing, for my colleages the pics are visible. 

2 answers

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Andy Gladstone
Community Leader
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October 6, 2022

@Michael Elmer Welcome to the Atlassian Community. If your colleagues can view the pictures but you cannot, it is likely related to your browser. Have you tried logging in to the page from a different browser? You may need to clear the cache in your current browser. If you can view them on a separate browser, that would prove this.

Michael Elmer
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October 6, 2022

Hey Andy. Thanks for your answer. Clearing the cache was not successful at Chrome. With the Edge Browser, I´m able to see the pics. 

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Answer accepted
Lewis Tanguhwar
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 6, 2022

@Michael Elmer, I am not very certain about other details regarding your question.

You might want to check out this scenario here.

Good luck.

Erika Sahlström
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November 15, 2024

I have the same issue, I can see all the pictures in Wiki but some of my colleagues can't.
Does it matter if the pictures are copied in to a page or uploaded?

We have tried different web browsers but they still can't see some of the pictures.
Even if I have done the same for all of the pictures (copy and paste).

Thank you! :)  

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