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Participants custom field not working in JQL

Bernardo San Juan Aug 05, 2014

Hi,

I have enabled the Jira toolkit plugin in our OnDemand instance, however, when I try to use the "Participants" filed:

Participants = currentUser()

Even though I am assigned, reported and commented in many issues no results are diplayed on the issue navigator. Any idea why?

Cheers

5 answers

1 accepted

0 votes
Answer accepted
Tarun Sapra Community Leader Aug 05, 2014

Just to add what Nic has already shared, I refrain from using names of custom fields in the JQL instead use "cf[1003]" i.e. the id of the custom field

Bernardo San Juan Aug 05, 2014

I tried id participants custom field ID in our OnDemand instance, not working :(

However, thks :)

0 votes
Nic Brough [Adaptavist] Community Leader Aug 05, 2014

Have you done everything you need to enable this?

1. Created a new field of type participants, called participants, with a global context? (I assume you probably have, but need to check!)

2. Re-indexed the entire installation

Bernardo San Juan Aug 05, 2014

Hi and tks for the quick reply,

1. Custom field is created with global context (/)

2. How do I re-index the installation? by disabling and enabling toolkit again?

Nic Brough [Adaptavist] Community Leader Aug 05, 2014

Admin -> Indexing -> Reindex

Bernardo San Juan Aug 05, 2014

It worked, many thks!

0 votes
David Flood Aug 05, 2014

I have added the addon to my ondemand jira and the participants is not working i get:

Field 'participants' does not exist or you do not have permission to view it.

Can someone please help? I basically enabled the addon and re indexed.

David Flood Aug 05, 2014

when i search for participants i get the below message :

Your search did not match any custom field types.

Custom field types have been found in other categories

Bernardo San Juan Aug 05, 2014

Bernardo San Juan Aug 05, 2014

Have you created the custom field?

If not:

  1. go to admin
  2. Issues
  3. Custom fields
  4. add custom field
  5. search for "Participants"
  6. Add field
  7. Then should work
Bernardo San Juan Aug 05, 2014

Click on the "All" category and then search there, you are searching on the "Standard" category

Nic Brough [Adaptavist] Community Leader Aug 05, 2014

I think, as Bernado has suggested, you are missing a step.

You need to:

  • Enable/install the plugin
  • Add a new field, of *type* Participants, and called something like "Participants"
  • Re-index Jira

It sounds like you are assuming that just adding the plugin is enough - it is not, you need to add and index the field as well.

Bernardo San Juan Aug 05, 2014

when you search in custom fields menu I supose?

0 votes
David Flood Aug 05, 2014

ok perfect. found it. Just added it and now re indexing.

I will let you know how it goes

0 votes
David Flood Aug 05, 2014

worked.. thanks a lot.

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