Participants custom field not working in JQL


I have enabled the Jira toolkit plugin in our OnDemand instance, however, when I try to use the "Participants" filed:

Participants = currentUser()

Even though I am assigned, reported and commented in many issues no results are diplayed on the issue navigator. Any idea why?


5 answers

1 accepted

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Tarun Sapra Community Champion Aug 05, 2014

Just to add what Nic has already shared, I refrain from using names of custom fields in the JQL instead use "cf[1003]" i.e. the id of the custom field

I tried id participants custom field ID in our OnDemand instance, not working :(

However, thks :)

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Have you done everything you need to enable this?

1. Created a new field of type participants, called participants, with a global context? (I assume you probably have, but need to check!)

2. Re-indexed the entire installation

Hi and tks for the quick reply,

1. Custom field is created with global context (/)

2. How do I re-index the installation? by disabling and enabling toolkit again?

Admin -> Indexing -> Reindex

It worked, many thks!

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I have added the addon to my ondemand jira and the participants is not working i get:

Field 'participants' does not exist or you do not have permission to view it.

Can someone please help? I basically enabled the addon and re indexed.

when i search for participants i get the below message :

Your search did not match any custom field types.

Custom field types have been found in other categories

Have you created the custom field?

If not:

  1. go to admin
  2. Issues
  3. Custom fields
  4. add custom field
  5. search for "Participants"
  6. Add field
  7. Then should work

Click on the "All" category and then search there, you are searching on the "Standard" category

I think, as Bernado has suggested, you are missing a step.

You need to:

  • Enable/install the plugin
  • Add a new field, of *type* Participants, and called something like "Participants"
  • Re-index Jira

It sounds like you are assuming that just adding the plugin is enough - it is not, you need to add and index the field as well.

when you search in custom fields menu I supose?

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ok perfect. found it. Just added it and now re indexing.

I will let you know how it goes

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worked.. thanks a lot.

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