Participants custom field not working in JQL

[Bernardo San Juan]

Hi,

I have enabled the Jira toolkit plugin in our OnDemand instance, however, when I try to use the "Participants" filed:

Participants = currentUser()

Even though I am assigned, reported and commented in many issues no results are diplayed on the issue navigator. Any idea why?

Cheers

[Tarun Sapra · Accepted solution]

Just to add what Nic has already shared, I refrain from using names of custom fields in the JQL instead use "cf[1003]" i.e. the id of the custom field

[Bernardo San Juan]

I tried id participants custom field ID in our OnDemand instance, not working :(

However, thks :)

[David Flood]

worked.. thanks a lot.

[David Flood]

ok perfect. found it. Just added it and now re indexing.

I will let you know how it goes

[David Flood]

I have added the addon to my ondemand jira and the participants is not working i get:

Field 'participants' does not exist or you do not have permission to view it.

Can someone please help? I basically enabled the addon and re indexed.

[David Flood]

when i search for participants i get the below message :

Your search did not match any custom field types.

Custom field types have been found in other categories

[Bernardo San Juan]

[Bernardo San Juan]

Have you created the custom field?

If not:

1. go to admin
2. Issues
3. Custom fields
4. add custom field
5. search for "Participants"
6. Add field
7. Then should work

[Bernardo San Juan]

Click on the "All" category and then search there, you are searching on the "Standard" category

[Nic Brough -Adaptavist-]

I think, as Bernado has suggested, you are missing a step.

You need to:

• Enable/install the plugin
• Add a new field, of *type* Participants, and called something like "Participants"
• Re-index Jira

It sounds like you are assuming that just adding the plugin is enough - it is not, you need to add and index the field as well.

[Bernardo San Juan]

when you search in custom fields menu I supose?

[Nic Brough -Adaptavist-]

Have you done everything you need to enable this?

1. Created a new field of type participants, called participants, with a global context? (I assume you probably have, but need to check!)

2. Re-indexed the entire installation

[Bernardo San Juan]

Hi and tks for the quick reply,

1. Custom field is created with global context (/)

2. How do I re-index the installation? by disabling and enabling toolkit again?

[Nic Brough -Adaptavist-]

Admin -> Indexing -> Reindex

[Bernardo San Juan]

It worked, many thks!