Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Pages started showing "UNPUBLISHED CHANGES" message when I made no changes

Previously, I could enter edit mode on a page to copy something to use in another topic, and then just close it or use the back button in my browser, and it would not have the UNPUBLISHED CHANGES message.

For the past week or so, the message appears every time I look at the edit view of a page without making any changes.

It's very annoying, as the message appears for everyone, including customers.

  • If I don't save the changes, customers see the UNPUBLISHED CHANGES message.
  • If I go back to edit mode and save the non-existent changes, people are looking for new content or revisions that do not exist, and wonder why something that hasn't been updated in months shows that it was updated today.

Is anyone else experiencing this?

1 answer

0 votes

Hello Kim,

Thank you for raising this with us. Can you confirm if you refresh the page if the message remains?

This has been a problem we encountered in the past as well as with the new editor:

  • CONFCLOUD-56893 Certain editor operations result in spurious "unpublished changes" and an empty diff (Old Editing Experience)
  • CONFCLOUD-62302 Unpublished changes - how could this be? (New Editing Experience)

The team is working on the most recent issue on an internal ticket but will share updates on the public facing ticket for the new editor.

Thank you for your understanding. Do let me know if you have any questions about this.

Regards.

Shannon

Thank you, it seems to be fixed today! 

Like Shannon Spaniol likes this

Thank you for confirming, Kim! Glad to hear that.

Take care, and have a pleasant rest of your week.

Regards,

Shannon

@Shannon Spaniol another day, another set of Confluence issues. Now after trying unsuccessfully to save changes to a topic about eight times with varying error messages, I went away, came back, and tried again. This time it finally saved! Annnd shows the unpublished changes message. *facepalm*

I was able to make it go away by entering edit mode and then clicking Publish (without making any changes). 

Kim,

How frustrating! Thank you for letting me know you were able to get it to save finally, and eventually clear the issue.

If you encounter issues saving again, could you please raise this with our Cloud Support Team? If you have any issues, please let me know, but the team can have a look at your logs and help you to find a solution.

Take care,

Shannon

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Confluence

What do you think is the most *delightful* Confluence feature? Comment for a prize!

- Create your own custom emoji 🔥 - "Shake for Feedback" on mobile 📱 - An endless supply of GIFs via GIPHY 🤩 Is there anything quite as nice as a pleasant surprise? Comment below with what...

494 views 24 9
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you