Page with several jira-macro is loading for long time


we have faced following problem:

confluence 5.4.3 and jira 5.1.8 are on the same server + apache + SSL

There are some pages with several jira-macro (from 2 to ~30). These pages are loading for a long time - much longer than pages without jira-macro.

Page with 2 jira-macro takes about 8-10 seconds.

Page with ~30 jira-macro takes several minutes.

Is there any solution to make them to be loaded faster?

3 answers

This widget could not be displayed.

Cache Macro can be used to provide better response time and lessen the impact of these requests on the servers especially if the data shown does not have to be current up to the minute.

As so often is the case, when there is a problem with Atlassian products, Bob Swift has made a plugin that solves it :)

This widget could not be displayed.

Not really - it has to go off to the network to talk to Jira for every macro you place on a page.

Users said about the same page (~30 macro):

on Tuesday 18 March - it takes about 5-10 seconds

on Wednesday 19 March - it takes more than a minute

I don't know about any changes (hardware, configuration, data amount ..)

Probably data amount - if the macros are trying to get an increased data set from Jira, that could explain the extra time they're taking.

This widget could not be displayed.

Ran into this problem few weeks ago. The problem was that Confluence or Jira had run out of memory and was using excessive amount of CPU. Restarting the service solved this. This was for a page that had maybe 10-20 issue macro's that took a few seconds to load before and it was taking minutes now. Even though the CPU usage was over the top nothing else regarding using the product was slow.

Like other have said, its not good practice to do this in general, better to create a issue filter in JIRA and then just paste the url into Confluence so it creates a JIRA Issue List. That means just one API call instead of one per Issue.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 17, 2018 in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

627 views 8 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you