PID file found but no matching process was found. Stop aborted

[kannan raja]

[root@server bin]# ./stop-confluence.sh
executing as current user
If you encounter issues starting up Confluence, please see the Installation guide at http://confluence.atlassian.com/display/DOC/Confluence+Installation+Guide

Server startup logs are located in /home/user/atlassian/confluence/logs/catalina.out
Using CATALINA_BASE:   /home/user/atlassian/confluence
Using CATALINA_HOME:   /home/iuser/atlassian/confluence
Using CATALINA_TMPDIR: /home/user/atlassian/confluence/temp
Using JRE_HOME:        /home/user/atlassian/confluence/jre/
Using CLASSPATH:       /home/user/atlassian/confluence/bin/bootstrap.jar:/home/izaapinn/atlassian/confluence/bin/tomcat-juli.jar
Using CATALINA_PID:    /home/user/atlassian/confluence/work/catalina.pid
PID file found but no matching process was found. Stop aborted.

[Stephen Sifers]

Hello Kannan,

It seems as though the stop Confluence script is unable to find the PID to terminate thus being unable to stop Confluence. There are additional options in stop Confluence, such as:

1. Service Confluence status | stop | start
1. status checks the status of the service
2. stop will stop the service
3. start will start the service
2. If you wish to manually terminate Confluence:
1. ps -ef | grep confluence
1. This will return the PID of Confluence if running, ensure you located the Confluence service and not the database connections.
2. Kill -9 PID

These 2 option should allow for you to end the service gracefully or close on-demand.

I hope you find this helpful and it assists with shutting down your Confluence service.

Regards,
Stephen Sifers

[kannan raja]

Hi Stephen,
                  

Please help me  i am getting error like this

11-Apr-2019 10:32:09.666 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server} Setting property 'debug' to '0' did not find a matching property.
11-Apr-2019 10:32:09.769 WARNING [main] org.apache.catalina.startup.SetAllPropertiesRule.begin [SetAllPropertiesRule]{Server/Service/Connector} Setting property 'debug' to '0' did not find a matching property.
11-Apr-2019 10:32:09.932 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server/Service/Engine} Setting property 'debug' to '0' did not find a matching property.
11-Apr-2019 10:32:09.938 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server/Service/Engine/Host} Setting property 'debug' to '0' did not find a matching property.
11-Apr-2019 10:32:09.987 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server/Service/Engine/Host/Context} Setting property 'debug' to '0' did not find a matching property.
11-Apr-2019 10:32:10.016 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server/Service/Engine/Host/Context} Setting property 'debug' to '0' did not find a matching property.
11-Apr-2019 10:32:10.341 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8090"]
11-Apr-2019 10:32:10.366 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read
11-Apr-2019 10:32:10.376 INFO [main] org.apache.catalina.startup.Catalina.load Initialization processed in 844 ms
11-Apr-2019 10:32:10.387 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service [Tomcat-Standalone]
11-Apr-2019 10:32:10.387 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet Engine: Apache Tomcat/9.0.12
11-Apr-2019 10:32:12.404 INFO [localhost-startStop-2] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
11-Apr-2019 10:32:12.729 INFO [localhost-startStop-2] org.apache.catalina.core.ApplicationContext.log Spring WebApplicationInitializers detected on classpath: [com.atlassian.synchrony.proxy.SynchronyDispatcherServletInitializer@1313f38c]
11-Apr-2019 10:32:13.082 INFO [localhost-startStop-2] org.apache.catalina.core.ApplicationContext.log Initializing Spring FrameworkServlet 'dispatcher'
11-Apr-2019 10:32:13.083 INFO [localhost-startStop-2] org.springframework.web.servlet.DispatcherServlet.initServletBean FrameworkServlet 'dispatcher': initialization started
11-Apr-2019 10:32:13.089 INFO [localhost-startStop-2] org.springframework.web.context.support.AnnotationConfigWebApplicationContext.prepareRefresh Refreshing WebApplicationContext for namespace 'dispatcher-servlet': startup date [Thu Apr 11 10:32:13 IST 2019]; root of context hierarchy
11-Apr-2019 10:32:13.164 INFO [localhost-startStop-2] org.springframework.web.context.support.AnnotationConfigWebApplicationContext.loadBeanDefinitions Registering annotated classes: [class com.atlassian.synchrony.proxy.websocket.WebSocketConfig,class com.atlassian.synchrony.proxy.web.SynchronyWebMvcConfig]
11-Apr-2019 10:32:13.737 INFO [localhost-startStop-2] org.springframework.scheduling.concurrent.ThreadPoolTaskScheduler.initialize Initializing ExecutorService 'defaultSockJsTaskScheduler'
11-Apr-2019 10:32:13.808 INFO [localhost-startStop-2] org.springframework.web.socket.server.support.WebSocketHandlerMapping.registerHandler Mapped URL path [/v1/bayeux-sync1] onto handler of type [class org.springframework.web.socket.server.support.WebSocketHttpRequestHandler]
11-Apr-2019 10:32:14.260 INFO [localhost-startStop-2] org.springframework.web.servlet.handler.SimpleUrlHandlerMapping.registerHandler Mapped URL path [/**] onto handler of type [class org.springframework.web.servlet.resource.DefaultServletHttpRequestHandler]
11-Apr-2019 10:32:14.390 INFO [localhost-startStop-2] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.initControllerAdviceCache Looking for @ControllerAdvice: WebApplicationContext for namespace 'dispatcher-servlet': startup date [Thu Apr 11 10:32:13 IST 2019]; root of context hierarchy
11-Apr-2019 10:32:14.540 INFO [localhost-startStop-2] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerMapping.register Mapped "{[/healthcheck]}" onto public com.atlassian.synchrony.proxy.web.HealthCheckResult com.atlassian.synchrony.proxy.web.SynchronyProxyRestController.getSynchronyProxyInfo()
11-Apr-2019 10:32:14.542 INFO [localhost-startStop-2] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerMapping.register Mapped "{[/reload],methods=[PUT]}" onto public org.springframework.http.ResponseEntity com.atlassian.synchrony.proxy.web.SynchronyProxyRestController.reloadConfiguration(com.atlassian.synchrony.proxy.web.SynchronyProxyConfigPayload)
11-Apr-2019 10:32:14.628 INFO [localhost-startStop-2] org.springframework.context.support.DefaultLifecycleProcessor.start Starting beans in phase 2147483647
11-Apr-2019 10:32:14.668 INFO [localhost-startStop-2] org.springframework.web.servlet.DispatcherServlet.initServletBean FrameworkServlet 'dispatcher': initialization completed in 1585 ms
11-Apr-2019 10:34:24.693 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8090"]
11-Apr-2019 10:34:24.729 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 134352 ms
11-Apr-2019 10:34:25.507 INFO [http-nio-8090-exec-2] com.sun.jersey.server.impl.application.WebApplicationImpl._initiate Initiating Jersey application, version 'Jersey: 1.19.4 05/24/2017 03:20 PM'
11-Apr-2019 10:36:10.607 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server} Setting property 'debug' to '0' did not find a matching property.
11-Apr-2019 10:36:10.695 WARNING [main] org.apache.catalina.startup.SetAllPropertiesRule.begin [SetAllPropertiesRule]{Server/Service/Connector} Setting property 'debug' to '0' did not find a matching property.
11-Apr-2019 10:36:10.849 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server/Service/Engine} Setting property 'debug' to '0' did not find a matching property.
11-Apr-2019 10:36:10.855 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server/Service/Engine/Host} Setting property 'debug' to '0' did not find a matching property.
11-Apr-2019 10:36:10.902 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server/Service/Engine/Host/Context} Setting property 'debug' to '0' did not find a matching property.
11-Apr-2019 10:36:10.939 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server/Service/Engine/Host/Context} Setting property 'debug' to '0' did not find a matching property.
11-Apr-2019 10:36:11.252 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8090"]
11-Apr-2019 10:36:11.276 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read
11-Apr-2019 10:36:11.294 INFO [main] org.apache.catalina.startup.Catalina.load Initialization processed in 848 ms
11-Apr-2019 10:36:11.320 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service [Tomcat-Standalone]
11-Apr-2019 10:36:11.321 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet Engine: Apache Tomcat/9.0.12
11-Apr-2019 10:36:13.485 INFO [localhost-startStop-2] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
11-Apr-2019 10:36:13.984 INFO [localhost-startStop-2] org.apache.catalina.core.ApplicationContext.log Spring WebApplicationInitializers detected on classpath: [com.atlassian.synchrony.proxy.SynchronyDispatcherServletInitializer@3fa4ba17]
11-Apr-2019 10:36:14.407 INFO [localhost-startStop-2] org.apache.catalina.core.ApplicationContext.log Initializing Spring FrameworkServlet 'dispatcher'
11-Apr-2019 10:36:14.407 INFO [localhost-startStop-2] org.springframework.web.servlet.DispatcherServlet.initServletBean FrameworkServlet 'dispatcher': initialization started
11-Apr-2019 10:36:14.414 INFO [localhost-startStop-2] org.springframework.web.context.support.AnnotationConfigWebApplicationContext.prepareRefresh Refreshing WebApplicationContext for namespace 'dispatcher-servlet': startup date [Thu Apr 11 10:36:14 IST 2019]; root of context hierarchy
11-Apr-2019 10:36:14.489 INFO [localhost-startStop-2] org.springframework.web.context.support.AnnotationConfigWebApplicationContext.loadBeanDefinitions Registering annotated classes: [class com.atlassian.synchrony.proxy.websocket.WebSocketConfig,class com.atlassian.synchrony.proxy.web.SynchronyWebMvcConfig]
11-Apr-2019 10:36:15.048 INFO [localhost-startStop-2] org.springframework.scheduling.concurrent.ThreadPoolTaskScheduler.initialize Initializing ExecutorService 'defaultSockJsTaskScheduler'
11-Apr-2019 10:36:15.118 INFO [localhost-startStop-2] org.springframework.web.socket.server.support.WebSocketHandlerMapping.registerHandler Mapped URL path [/v1/bayeux-sync1] onto handler of type [class org.springframework.web.socket.server.support.WebSocketHttpRequestHandler]
11-Apr-2019 10:36:15.682 INFO [localhost-startStop-2] org.springframework.web.servlet.handler.SimpleUrlHandlerMapping.registerHandler Mapped URL path [/**] onto handler of type [class org.springframework.web.servlet.resource.DefaultServletHttpRequestHandler]
11-Apr-2019 10:36:15.753 INFO [localhost-startStop-2] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.initControllerAdviceCache Looking for @ControllerAdvice: WebApplicationContext for namespace 'dispatcher-servlet': startup date [Thu Apr 11 10:36:14 IST 2019]; root of context hierarchy
11-Apr-2019 10:36:15.880 INFO [localhost-startStop-2] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerMapping.register Mapped "{[/healthcheck]}" onto public com.atlassian.synchrony.proxy.web.HealthCheckResult com.atlassian.synchrony.proxy.web.SynchronyProxyRestController.getSynchronyProxyInfo()
11-Apr-2019 10:36:15.882 INFO [localhost-startStop-2] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerMapping.register Mapped "{[/reload],methods=[PUT]}" onto public org.springframework.http.ResponseEntity com.atlassian.synchrony.proxy.web.SynchronyProxyRestController.reloadConfiguration(com.atlassian.synchrony.proxy.web.SynchronyProxyConfigPayload)
11-Apr-2019 10:36:16.005 INFO [localhost-startStop-2] org.springframework.context.support.DefaultLifecycleProcessor.start Starting beans in phase 2147483647
11-Apr-2019 10:36:16.048 INFO [localhost-startStop-2] org.springframework.web.servlet.DispatcherServlet.initServletBean FrameworkServlet 'dispatcher': initialization completed in 1641 ms
11-Apr-2019 10:50:00.159 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server} Setting property 'debug' to '0' did not find a matching property.
11-Apr-2019 10:50:00.230 WARNING [main] org.apache.catalina.startup.SetAllPropertiesRule.begin [SetAllPropertiesRule]{Server/Service/Connector} Setting property 'debug' to '0' did not find a matching property.
11-Apr-2019 10:50:00.333 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server/Service/Engine} Setting property 'debug' to '0' did not find a matching property.
11-Apr-2019 10:50:00.339 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server/Service/Engine/Host} Setting property 'debug' to '0' did not find a matching property.
11-Apr-2019 10:50:00.393 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server/Service/Engine/Host/Context} Setting property 'debug' to '0' did not find a matching property.
11-Apr-2019 10:50:00.416 WARNING [main] org.apache.tomcat.util.digester.SetPropertiesRule.begin [SetPropertiesRule]{Server/Service/Engine/Host/Context} Setting property 'debug' to '0' did not find a matching property.
11-Apr-2019 10:50:00.727 INFO [main] org.apache.coyote.AbstractProtocol.init Initializing ProtocolHandler ["http-nio-8090"]
11-Apr-2019 10:50:00.744 INFO [main] org.apache.tomcat.util.net.NioSelectorPool.getSharedSelector Using a shared selector for servlet write/read
11-Apr-2019 10:50:00.753 INFO [main] org.apache.catalina.startup.Catalina.load Initialization processed in 718 ms
11-Apr-2019 10:50:00.763 INFO [main] org.apache.catalina.core.StandardService.startInternal Starting service [Tomcat-Standalone]
11-Apr-2019 10:50:00.763 INFO [main] org.apache.catalina.core.StandardEngine.startInternal Starting Servlet Engine: Apache Tomcat/9.0.12
11-Apr-2019 10:50:02.555 INFO [localhost-startStop-2] org.apache.jasper.servlet.TldScanner.scanJars At least one JAR was scanned for TLDs yet contained no TLDs. Enable debug logging for this logger for a complete list of JARs that were scanned but no TLDs were found in them. Skipping unneeded JARs during scanning can improve startup time and JSP compilation time.
11-Apr-2019 10:50:02.911 INFO [localhost-startStop-2] org.apache.catalina.core.ApplicationContext.log Spring WebApplicationInitializers detected on classpath: [com.atlassian.synchrony.proxy.SynchronyDispatcherServletInitializer@4ab90fd1]
11-Apr-2019 10:50:03.350 INFO [localhost-startStop-2] org.apache.catalina.core.ApplicationContext.log Initializing Spring FrameworkServlet 'dispatcher'
11-Apr-2019 10:50:03.350 INFO [localhost-startStop-2] org.springframework.web.servlet.DispatcherServlet.initServletBean FrameworkServlet 'dispatcher': initialization started
11-Apr-2019 10:50:03.358 INFO [localhost-startStop-2] org.springframework.web.context.support.AnnotationConfigWebApplicationContext.prepareRefresh Refreshing WebApplicationContext for namespace 'dispatcher-servlet': startup date [Thu Apr 11 10:50:03 IST 2019]; root of context hierarchy
11-Apr-2019 10:50:03.493 INFO [localhost-startStop-2] org.springframework.web.context.support.AnnotationConfigWebApplicationContext.loadBeanDefinitions Registering annotated classes: [class com.atlassian.synchrony.proxy.websocket.WebSocketConfig,class com.atlassian.synchrony.proxy.web.SynchronyWebMvcConfig]
11-Apr-2019 10:50:04.055 INFO [localhost-startStop-2] org.springframework.scheduling.concurrent.ThreadPoolTaskScheduler.initialize Initializing ExecutorService 'defaultSockJsTaskScheduler'
11-Apr-2019 10:50:04.122 INFO [localhost-startStop-2] org.springframework.web.socket.server.support.WebSocketHandlerMapping.registerHandler Mapped URL path [/v1/bayeux-sync1] onto handler of type [class org.springframework.web.socket.server.support.WebSocketHttpRequestHandler]
11-Apr-2019 10:50:04.580 INFO [localhost-startStop-2] org.springframework.web.servlet.handler.SimpleUrlHandlerMapping.registerHandler Mapped URL path [/**] onto handler of type [class org.springframework.web.servlet.resource.DefaultServletHttpRequestHandler]
11-Apr-2019 10:50:04.695 INFO [localhost-startStop-2] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.initControllerAdviceCache Looking for @ControllerAdvice: WebApplicationContext for namespace 'dispatcher-servlet': startup date [Thu Apr 11 10:50:03 IST 2019]; root of context hierarchy
11-Apr-2019 10:50:04.841 INFO [localhost-startStop-2] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerMapping.register Mapped "{[/healthcheck]}" onto public com.atlassian.synchrony.proxy.web.HealthCheckResult com.atlassian.synchrony.proxy.web.SynchronyProxyRestController.getSynchronyProxyInfo()
11-Apr-2019 10:50:04.842 INFO [localhost-startStop-2] org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerMapping.register Mapped "{[/reload],methods=[PUT]}" onto public org.springframework.http.ResponseEntity com.atlassian.synchrony.proxy.web.SynchronyProxyRestController.reloadConfiguration(com.atlassian.synchrony.proxy.web.SynchronyProxyConfigPayload)
11-Apr-2019 10:50:04.926 INFO [localhost-startStop-2] org.springframework.context.support.DefaultLifecycleProcessor.start Starting beans in phase 2147483647
11-Apr-2019 10:50:04.966 INFO [localhost-startStop-2] org.springframework.web.servlet.DispatcherServlet.initServletBean FrameworkServlet 'dispatcher': initialization completed in 1616 ms
11-Apr-2019 10:52:06.537 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8090"]
11-Apr-2019 10:52:06.569 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 125812 ms
11-Apr-2019 10:52:07.406 INFO [http-nio-8090-exec-6] com.sun.jersey.server.impl.application.WebApplicationImpl._initiate Initiating Jersey application, version 'Jersey: 1.19.4 05/24/2017 03:20 PM'
11-Apr-2019 10:52:13.441 INFO [http-nio-8090-exec-5] com.sun.jersey.server.impl.application.WebApplicationImpl._initiate Initiating Jersey application, version 'Jersey: 1.19.4 05/24/2017 03:20 PM'
11-Apr-2019 10:52:17.135 INFO [http-nio-8090-exec-6] com.sun.jersey.server.impl.application.WebApplicationImpl._initiate Initiating Jersey application, version 'Jersey: 1.19.4 05/24/2017 03:20 PM'
11-Apr-2019 10:53:45.723 INFO [http-nio-8090-exec-9] com.sun.jersey.server.impl.application.WebApplicationImpl._initiate Initiating Jersey application, version 'Jersey: 1.19.4 05/24/2017 03:20 PM'

[Chris]

I am also interested in this as I have the same issue

[kannan raja]

Hi Chris,

               Try to shutdown confluence and start again

                  /opt/atlassian/confluence/bin/shutdown.sh

         /opt/atlassian/confluence/bin/start-confluence.sh

Thanks,

Kannan

[Stephen Sifers]

Hello Kannan,

This type of error is generally related to the Confluence service running as root instead of an assigned or elevated user. Could you please confirm you’re not running the service as root when those errors are displayed?

We look forward to your response so we may help resolve these errors,

Regards,
Stephen Sifers

[kannan raja]

hi Stephen,

  I didn't triedto run sh file while login as user confluence user

I have tried with  root

Is it any default password for Confluence user

Thanks,

Kannan

[Stephen Sifers]

Hello Kannan,

Looks as though running as root is causing your errors above, you will need to run Confluence as a non-root user. There are details when setting up Confluence which allows you to set the Confluence user and password. Here are further details in regards to this:

Running Confluence as a service means that Confluence will automatically start up when Linux is started.

If you choose to run Confluence as a service:

• You must use sudo to run the installer to be able to install Confluence as a service.
• The installer will create a dedicated user account, confluence, that will run the service.

If you choose not to run Confluence as a service:

• You will start and stop Confluence by running the start-confluence.sh file in your Confluence installation directory.
• Confluence will be run as the user account that was used to install Confluence, or you can choose to run as a dedicated user.
• Confluence will need to be restarted manually if your server is restarted.

Reference documentation: Installing Confluence on Linux

If you do not know the password to the Confluence user you will need to reset it. Once reset you may use that password to run Confluence as a service.

Please let us know if this helped to resolve your reported issues within the logs.

Regards,
Stephen Sifers