PDF export gets stuck at 50% -> Unable to export PDF

[Marcel van der Vliet]

The PDF export functionality stopped working. Export to word still works (but is still really ugly). This is from the standard  ... menu in the upper right corner.

This happens for all spaces (public and private) and always goes to completion 50% and then shows a halfway progress bar with the text under it: Unable to export PDF

Does anyone know how to fix this?

[Nikola Perisic]

Hello @Marcel van der Vliet 

Have you tried exporting in incognito mode and also clearing your cache that contains atlassian.com . If the error still persists, check the browser development console for any of the errors and what are their codes. If you above everything else issue still exists, raise a support ticket for the Atlassian so they can look at the logs: https://support.atlassian.com/contact/

[Marcel van der Vliet]

In cognito mode had the same error different computers had the same error. But today it seems to work. So we're good now.

[Nikola Perisic]

It was a temporarily issue. Good to know that it works.