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PDF conversion with pages containing gif images failed.

Edited
Sehee Kim
Sehee Kim Dec 01, 2022

PDF conversion with pages containing gif images failed with the error message below.

 

We couldn't complete your export. Exception thrown while rendering the page 'null' due to exception Failed to read image to the PDF document /data/confluence/home/temp/pdfexport-25c2e612-2fbf-4995-87b9-8ba955876411/SWSTD-446176099-021222-0653.pdf

 

gif images were added to the page for instructions and guides.

But It doesn't matter if the image of any gif file is fixed to random snapshot when converted to pdf.

How to resolve this this problem?

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Fabio Racobaldo _Herzum_
Fabio Racobaldo _Herzum_ Community Leader Dec 02, 2022

Hi @Sehee Kim ,

there is an open issue regarding that issue https://jira.atlassian.com/browse/CONFCLOUD-73134

Please vote and watch it in order to keep you up to date about progress.

Hope this helps,

Fabio

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Sehee Kim
Sehee Kim Dec 05, 2022 • edited

Thank you for your assist. :)

PDF export problem of single page was resolved by using layout macro.

However, exporting a PDF file that is more than two levels of pages still has the same problem.

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