Organizations field value not showing in Jira Issue/Filter

Question

The value(s) in the Organizations field is not appearing in Jira Issue/Filter widgets displayed on Confluences pages for me.

The Organizations column appears but no values for it. There are values for the issues I'm looking at when I look at the filter in Jira and on the issue directly.

Does anyone else have this wierd behaviour?  It only appears to happen for Organizations.

Cheers

Mark

S_ Francoeur · Answer

Same here for Organizations and Customer Request Type fields. I just voted for:

* [CONFCLOUD-71540] Jira-issue-macro does not display the Organizations field(service project) values
* [CONFCLOUD-73799] Custom field called "Customer Request Type", "Customer/S", or "Select List" is not reflecting data in Jira issues macro.
* [CONFCLOUD-73452] Jira Macro doesn't show "Request Type" field of a Jira Service Management Issue

SAFE Customer Support · Answer

Does anyone have a fix for this please? I'm having the same issue and created a new custom field with automation to get round it and that doesn't work either.

GlenRSmith · Answer

Does anyone else have this wierd behaviour?

Yes. Trying to use the "Insert JIRA Issue/Filter" macro in a page, I was trying to figure out how to filter by "Organizations" and only getting

The JIRA server didn't understand your search query. If you entered JQL, please ensure that it's correctly formed. If you entered an issue key, ensure that it exists and you have permission to view it.

So I took that part of the filter out, and added an `Organizations` column to the table. There are no values for `Organizations` displayed for any issue. It is the same for `Request Type` (to name one other example).

I was able to get the filtering I want by: "reporter in organizationMembers(<org name>)", but I don't know how to just plain display `Organizations`.