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[guanyu]

Hello,The following is my password reset error. What should I do?thank you

Cause

com.atlassian.crowd.exception.runtime.OperationFailedException: The following URL does not specify a valid Crowd User Management REST service: http://jira.tianyigps.com/rest/usermanagement/1/user/password?username=ganyu
    at com.atlassian.crowd.embedded.core.CrowdServiceImpl.updateUserCredential(CrowdServiceImpl.java:431)

[Basar Beykoz]

Hi Guanyu,

Welcome to Atlassian Community, happy to have you here :)

This error can sometimes occurs because of incorrect URL, or if you have a reverse proxy or some network interference preventing the connection (firewall etc.)

You can refer to the Resolution section from the following article for troubleshooting steps:

• How to troubleshoot The following URL does not specify a valid Crowd User Management REST service 

This article written for JIRA but the steps can also be applied to Confluence and should help you narrow down the issue.

Let us know if you have any questions!

Kind Regards,

Basar