Offline instance with same users

[Tom Kurtz]

Hello,

I have a need to run an a separate (and air gapped) instance of confluence due to the sensitivity of the data.

The users on both the online prod instance of confluence and the air gapped instance are the same.

Do I need a separate license even though the users are the same or can I use the same license.

Thank you!

-Tom

[Andy Gladstone · Accepted solution]

@Tom Kurtz welcome to the Atlassian Community. Users need to be licensed per instance = domain of Confluence. Even though a single entity main have ownership of two instances, they are viewed, administered and managed as separate entities in all respects, including billing.

Hope this helps.  

[Tom Kurtz]

Okay - that's a bummer.  Any idea if they can do custom license levels if that instance only requires 5-10 users?

[Andy Gladstone]

Unfortunately Server is EOL for Sales. You cannot buy new server licenses at this time. If you can use Cloud, that licensing is pretty low for 5-10 users. However, based on your air-gapped requirement I assume that is not a possibility.

[Fabio Racobaldo _Herzum_]

Hi @Tom Kurtz ,

welcome to the Atlassian Community!

If you need to have two different production instances, even if they will have the same users, you need to different licenses.

Fabio