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Office Connector for Confluence not working

We recently upgraded to Confluence 7.0.1 (Server) and the Office Connector plugin is no longer working.

I have checked the plug-in settings and everything is enabled, but it still keeps prompting to edit with (and then the companion app download) instead of edit in excel for example.

What am I doing wrong?


1 answer

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Answer accepted

Hello John,

Thank you for contacting us about this. In Confluence 6.11, we removed the Edit in Office functionality and replaced it with the Atlassian Companion App. However, many organizations discovered that they are not able to use the Companion app with their current policies.

Therefore, we offer the ability to re-enable Edit in Office functionality for some versions of Confluence.

Have a look below for the full compatibility matrix:  

6.13 (Enterprise release versions from 6.13.6) | (tick) Compatible

6.14.x |  (error) Not compatible

6.15 (versions from 6.15.6) | (tick) Compatible

7.0.x (error) Not compatible

7.1.x and later | (tick) Compatible

Therefore, for you to be able to enable the Edit in Office feature, you need to upgrade to version 7.1 or later.

Could you give that a try and let me know how that goes?




Have a look also here on the ongoing discussion on Community regarding this.

I hope that helps!



Hi Shannon,

Thanks for your response, that's unfortunate. I guess we will need to upgrade then!

Hi John,

You're welcome! I'm here in case you have any issues with the upgrade.

Take care, and have a pleasant rest of your week.



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