Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Office Connector for Confluence not working

We recently upgraded to Confluence 7.0.1 (Server) and the Office Connector plugin is no longer working.

I have checked the plug-in settings and everything is enabled, but it still keeps prompting to edit with (and then the companion app download) instead of edit in excel for example.

What am I doing wrong?

Thanks!

1 answer

1 accepted

0 votes
Answer accepted

Hello John,

Thank you for contacting us about this. In Confluence 6.11, we removed the Edit in Office functionality and replaced it with the Atlassian Companion App. However, many organizations discovered that they are not able to use the Companion app with their current policies.

Therefore, we offer the ability to re-enable Edit in Office functionality for some versions of Confluence.

Have a look below for the full compatibility matrix:  

6.13 (Enterprise release versions from 6.13.6) | (tick) Compatible

6.14.x |  (error) Not compatible

6.15 (versions from 6.15.6) | (tick) Compatible

7.0.x (error) Not compatible

7.1.x and later | (tick) Compatible

Therefore, for you to be able to enable the Edit in Office feature, you need to upgrade to version 7.1 or later.

Could you give that a try and let me know how that goes?

Regards,

Shannon

John,

Have a look also here on the ongoing discussion on Community regarding this.

I hope that helps!

Regards,

Shannon

Hi Shannon,

Thanks for your response, that's unfortunate. I guess we will need to upgrade then!

Hi John,

You're welcome! I'm here in case you have any issues with the upgrade.

Take care, and have a pleasant rest of your week.

Regards,

Shannon

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Confluence

What do you think is the most *delightful* Confluence feature? Comment for a prize!

- Create your own custom emoji 🔥 - "Shake for Feedback" on mobile 📱 - An endless supply of GIFs via GIPHY 🤩 Is there anything quite as nice as a pleasant surprise? Comment below with what...

480 views 24 9
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you