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Not getting daily updates anymore

I recently started receiving a “Daily Digest” and stopped receiving my Daily Update email. 

They are not the same! The Daily Digest is missing a lot of updates. It is only reporting 1 page changed in the last few days and I know that’s not correct. 

I confirmed my email settings still have Daily Updates selected. Was this disabled? Any idea how I get it back?

1 answer

0 votes
Andy Gladstone Community Leader Jul 22, 2022

@Jeannine Hooper-Yan Daily Digest is a feature that was recently released in order to cut down on the number of update emails users receive. 

Please check out this thread for more information. There does seem to be a user in the comments section that is asking a similar (but not exact same) question. Hopefully the answers from Atlassian will [rovide some guidance to help you.

This doesn't really help me.  I think Daily Digest broke Daily Summary - except it's a very poor cousin. 

I'm not sure what problem Atlassian was trying to solve.  If you turned off ALL email preferences except Subscribe to Daily Updates, you only got 1 email per day. Using Daily Updates gave me 1 email daily that summarized everything that happened in Confluence that I have access to.  It includes a link to take you directly to the compare page to see what changed.

Daily Digest is only finding 1 changed page in the last several days (my team averages 10-20 changes a day) and does not give me direct access to the compare view.

I need my Daily Update back.

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