Hey, so as the title says for roughly 20 days now I am not getting any notifications from Confluence Cloud. The details are:
Any ideas what might be causing this?
Thanks a lot in advance
Hi @Teodor Iliev ,
Since March 15, our email delivery service has put a hold on deliveries to your email account as it received multiple errors from your mail server:
550: 550 [internal] [oob] The recipient is invalid.
This might have been a temporary problem with your organization's mail server that day - our mail service pauses delivery when we get these kinds of errors to prevent abuse of our mail service, to keep our domains in good standing with spam detection services, and to keep from overwhelming a potentially misconfigured email server with delivery attempts.
I've cleared out the pause on your account, and am also clearing pauses for other folks in your organization (you noted that some other people had trouble as well, and a look through our mail logs confirmed you weren't the only person who had a pause on email delivery). I would follow up with your email server administrator if possible - something clearly happened on March 15 which caused many folks at your organization to wind up on the pause list.
If anyone at your organization continues to have trouble with email notifications after today, please have them contact support either at support.atlassian.com/contact or by creating a new question here on Community and mentioning they are having email delivery issues.
Daniel | Atlassian Support
Hi, Confluence collaborators! As part of #Confluence-Collaboratory month, we’ve created a very special Mythsbusters segment, where we're dive into an interesting myth and uncover the truth behind i...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events