No option to add Image to header

[Chirine Mallat]

I have used Confluence before and made the look and feel of the pages more alive with Header Images.

I now am on a Cloud based Atlassian Confluence and when I click on Edit (or Create) and type the title in, there are no options to add a Header Image whatsoever.

The Confluence support page suggests "hovering over the title when in Edit mode". I get nothing :(

What am I missing?

I have full admin permissions set ON.

Thank you in advance for your assistance.

[Aaron Pavez _ServiceRocket_]

Hi @Chirine Mallat 

You should see the Header image when you edit the page:

https://support.atlassian.com/confluence-cloud/docs/make-your-page-and-its-title-more-memorable/

Here is the button:

Is that button missing?

Regards

Aaron

[Chirine Mallat]

Hi Aaron, 

https://support.atlassian.com/confluence-cloud/docs/make-your-page-and-its-title-more-memorable/ is exactly how I used to add header images to my pages. 

And now, that is correct: those buttons don't appear.

Any idea why? 

Chirine

[Chirine Mallat]

This is what I have. What also is different on here is the Number Heading options (next to Paragraph, upper left). I would like to get rid of it but am not sure how. But that would be for another time :) 

For now, my priority is to be able to add a Header image. 

[Aaron Pavez _ServiceRocket_]

Hi @Chirine Mallat 

To ensure you are using the cloud version, can you share your URL?

Cloud URL should end in atlassian.net.

Based on your last screenshot, it doesn't seem to be confluence cloud. There are some things listed there that don't show in confluence cloud.

Regards

[Aaron Pavez _ServiceRocket_]

Hi again!

Could you also check if you are using the legacy or new editor?

https://support.atlassian.com/confluence-cloud/docs/convert-pages-to-the-new-editor/

Regards

Aaron

[Chirine Mallat]

Oh, you're right... no ending in atlassian.net :(

And I am using the legacy editor :((

Well, that explains everything. 

I tried converting to cloud editor but I don't have the same options to pick from as https://support.atlassian.com/confluence-cloud/docs/convert-pages-to-the-new-editor/ shows. 

To start, it is not Space Settings, I have Space Tools.

And I don't see Manage space, this is what I have instead

[Aaron Pavez _ServiceRocket_]

Hi again!

Thanks for the update. Since you are using a data center, you don't have the header option for every page. That's just for cloud. 

You do have the option to change the header but for all pages. That's under Space tools -> look and feel -> Sidebar, header and footer.

Try a third-party app for DC.

Regards

Aaron