Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

New users not getting added to confluence-users group

Hi Team,

I have noticed that our new users are no longer getting added to the default group "confluence-users" even though it is set as the default group and new users have access is turned on.

Can you please advise?





3 answers

Did you find a solution for this? I also noticed this just recently. New users that are provisioned from Azure can access Confluence just fine, but they are not in the "confluence-users" group. If I invite a new user by email, they are added correctly. 

I'm seeing the same with Google Workspace.

0 votes

Hi @Chris Price 

How do your users are created/added to your instance? Did that procedure changed recently?

Hi @Alex Koxaras _Relational_ we add users via Gsuie integration and this has not changed. 

0 votes
Kishan Sharma Community Leader Sep 30, 2021

Hi @Chris Price 

I think it's because you have not enabled Confluence Product access to new users. Go to --> Administration->Site Settings -> Product Access and enable Add group for Confluence product like below -


Thanks @Kishan Sharma , but I have this enabled.

Kishan Sharma Community Leader Sep 30, 2021

Ok thanks for confirming, if they try to login for the first time, do they get any errors ?

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events