New Blog Post: nothing happens when clicking on 'Publish' button

[Nicolas Casel]

Hi all,

On the 'Edit' page of a new 'Blog Post', when I click on the 'Publish' button, nothing is happening: the 'Edit' page reminds in the same state. (On the contrary, the 'Preview' and 'Close" buttons work fine)

Moreover, this issue occurs for some wikis but not for other ones.

Any idea about this?

Thanks in advance,

[Nicolas Casel · Accepted solution]

Thanks @Eduardo Mallmann for your reply.

We've found the cause of the issue: the 'Labels Cage' plugin creates a conflict, so we've disabled it. And now the 'Publish' button works fine.

So this ticket can be marked as resolved.

[Mallmann]

Hi Nicolas, I'm glad you were able to find the problem. :) I've accepted your answer as the correct one for this answer topic, so other users will see that this has been resolved already. Cheers! Eduardo

[Mallmann]

Hello Nicolas,

Would you please try to replicate this issue while generating a HAR file so we can see the network requests and verify if we can find any error in there? This guide describes how to create this HAR file: https://confluence.atlassian.com/display/KB/Generating+HAR+files+and+Analysing+Web+Requests

Other than that, can you confirm if there's anything showing in the atlassian-confluence.log file when you perform such action?

Eduardo

[Nicolas Casel]

Yes, it happens on IE11, FF 41 and Chromium 44.

[Timothy]

Does this happen on different browsers?