A colleague of mine keeps getting the task reminder email for a task that is not assigned to him. His name does not appear in the task and the task is marked as completed but my colleague keeps getting the reminder.
Altassian support ruled out the issue as a "plug-in" issue and pointed me to plug-in support that pointed me to here... Given that the task does not appear among the Confluence Tasks for that user but only in the email I have to agree that the issue comes from the plug-in.
The issue affects only one user and only one task in one page. Issue is pretty old (months) and "survived" multiple page edits as well as Confluence upgrades.
Is there anyone who can, please, assist with further troubleshooting and fixing of this issue?
Here is a screenshot of the page where the task is and of the e-mail from Task Reminder.
Page with Task.png
E-Mail with Task wrong user.png
On a side note: Scandio's Atlassian vendor page list their staff who have accounts here, and you can also email Scandio support using the email address on that page.
If I mention @Carla Harth and @Christian Koch (Scandio) (the first 2 names on their vendor page), hopefully they or one of their colleagues will appear here as if by magic to help you
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs