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My account is deleted

Alex Völker
Alex Völker Jun 23, 2022

Suddenly i can't use mu confluence account anymore and i lost all my docs!!! I don't login very often, but i can't see any mail warning me for this. Can this be undone PLEASE!!!

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Rilwan Ahmed
Rilwan Ahmed
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Jun 23, 2022

Hi @Alex Völker 

Welcome to the community !

 You can cancel the deletion before the 14-day grace period is over. If 14 days is not over yet,  then to cancel a deletion:

  • Try to log in to your account at https://id.atlassian.com/ 
  • You’ll get a screen with information about the status of your account and a button to cancel the deletion. Click Cancel deletion.

Even if your account is deleted , the following data is not deleted:

Content you created in Atlassian account services. For example, pages, issues, and comments you created in products. For full lists of content that’s not deleted in these products, see the documentation on account deletion in Confluence Cloud, Jira Cloud, and Bitbucket Cloud.

Any personal data in content you or someone else created, such as names or email addresses typed into a page or issue. Product admins must delete this content manually.

Your profile information that might have been stored in Marketplace and custom apps installed in products. See Marketplace and custom apps for more details.

More details explained in https://support.atlassian.com/atlassian-account/docs/delete-your-atlassian-account/  

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Alex Völker
Alex Völker Jun 23, 2022

Thank you Rilwan!

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